Terms ThatProtect Everyone
These Terms & Conditions explain the rules, responsibilities, rights and obligations that apply when using the KoniqTech AI-powered Field Service CRM platform, website and related services.
Agreement Summary
Effective Date
These Terms & Conditions are effective from July 2026 and apply to all users of the KoniqTech website, CRM platform, AI services, customer portal and associated products.
Agreement Overview
Understanding Your Agreement
By accessing or using KoniqTech, you agree to these Terms & Conditions. If you do not agree, you should discontinue use of our services.
Service Agreement
These Terms govern your access to and use of the KoniqTech website, CRM platform, AI services, customer portal and related products.
Business Platform
KoniqTech is designed for commercial and professional use by field service businesses and organizations.
Customer Responsibilities
Customers are responsible for maintaining accurate account information and using the platform in accordance with applicable laws.
Legal Compliance
By using KoniqTech, you agree to comply with these Terms and all applicable local, national and international laws.
Eligibility
Who Can Use KoniqTech?
KoniqTech is intended for business users, contractors, organizations and professionals operating within supported industries.
Account Registration
Creating Your KoniqTech Account
Organizations register a secure account and manage users through role-based permissions within their own isolated workspace.
Business Account
Each organization creates its own secure tenant account within KoniqTech.
Secure Authentication
Account access is protected through secure authentication and encrypted credentials.
Role-Based Access
Administrators can assign permissions and user roles across their organization.
Account Accuracy
Customers must maintain current business information, contact details and billing information.
Acceptable Use
Responsible Use Of KoniqTech
To maintain a secure and reliable platform, customers agree to use KoniqTech responsibly and in accordance with these Terms.
Lawful Use
Use KoniqTech only for lawful business purposes and in compliance with applicable laws and regulations.
Respect Other Users
Do not interfere with, disrupt or attempt to gain unauthorized access to other customer accounts or the platform.
Account Security
Keep login credentials confidential and immediately notify us if you suspect unauthorized account access.
Prohibited Activities
Do not upload malicious software, spam, harmful content or use KoniqTech for illegal, fraudulent or abusive activities.
Customer Responsibilities
Working Together Securely
Customers play an important role in protecting their accounts, business information and team members.
Subscription & Billing
Subscription Information
KoniqTech provides subscription-based access to its AI-powered CRM platform.
Subscription Plans
KoniqTech offers subscription-based access to its CRM platform. Features depend on the selected plan.
Automatic Renewal
Paid subscriptions renew automatically unless cancelled before the next billing cycle.
Billing Cycle
Subscription fees are billed according to the selected monthly or annual billing period.
Plan Changes
Customers may upgrade or downgrade plans in accordance with the options available within the platform.
Billing & Payments
PayPal Business
Subscription payments are securely processed through PayPal Business. KoniqTech does not store complete payment card information.
Free Trial
Eligible customers may receive a free trial. At the end of the trial, continued access may require an active paid subscription.
Cancellation
Customers may cancel their subscription at any time. Cancellation prevents future renewals but does not automatically refund charges already processed, except where required by law or specifically stated in our refund policy.
Intellectual Property
Ownership & Platform Rights
KoniqTech protects its software, technology, branding and intellectual property while respecting customer ownership of business data.
Platform Ownership
KoniqTech, including its software, branding, website, user interface, documentation and proprietary technology, remains the exclusive property of KoniqTech.
License To Use
Customers receive a limited, non-exclusive, non-transferable license to use the platform during an active subscription.
Restrictions
You may not copy, reverse engineer, modify, distribute, sublicense or create derivative works from the KoniqTech platform without written permission.
Customer Data
Customers retain ownership of the business information and customer records they upload to KoniqTech.
AI Services Disclaimer
KoniqTech provides AI-powered features to assist with productivity, automation and decision support. AI functionality is intended to complement human judgment, not replace it.
Limitation Of Liability
Understanding Responsibility
To the maximum extent permitted by applicable law, KoniqTech's liability is limited as described in these Terms & Conditions.
Service Availability
We strive to provide reliable, secure and continuously available services. However, maintenance, upgrades, security improvements or unforeseen technical issues may occasionally affect availability.
KoniqTech may temporarily suspend services to protect customers, maintain platform security or perform scheduled maintenance.
Governing Law
These Terms & Conditions are governed by the applicable laws specified in your customer agreement and any mandatory consumer protection laws that apply to your jurisdiction.
Where legally permitted, disputes should first be addressed through good-faith discussions before pursuing formal legal remedies.
Contact Information
Questions About These Terms?
If you have questions regarding these Terms & Conditions, subscriptions or legal matters, our team is happy to help.
General Email
info@koniqtech.com
Website
https://koniqtech.com
Business Hours
Monday – Friday
Typical Response
Within 1 Business Day
Frequently Asked Questions
Terms & Conditions FAQ
Find answers to common questions about subscriptions, customer responsibilities and platform usage.
Who do these Terms apply to?
These Terms apply to all users of the KoniqTech website, AI platform, CRM, customer portal and related services.
Can KoniqTech change these Terms?
Yes. We may update these Terms from time to time. Material changes will be published on this page with an updated effective date.
Who owns the data stored in my account?
Customers retain ownership of the business data they upload to KoniqTech. We process that information only to provide our services and as described in our Privacy Policy.
Can my account be suspended?
Yes. Accounts may be suspended or terminated for violations of these Terms, illegal activities or actions that threaten the security or reliability of the platform.
What happens if I cancel my subscription?
Your subscription will remain active until the end of the current billing period unless otherwise specified. Future renewals will stop after cancellation.
Where can I ask legal or contractual questions?
Please contact us at info@koniqtech.com and our team will respond as soon as possible.
Legal Notice
These Terms & Conditions form a legally binding agreement between you and KoniqTech regarding the use of our website, AI-powered CRM platform, customer portal and related services.
These Terms should be read together with our Privacy Policy and Cookie Policy. If any provision becomes unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.
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